Solvay — Global Document Management (5 Countries)

Chemical laboratory

Role

Documentum Specialist & Engineer Support at Solvay (via TIVIT) — a Belgian multinational chemical company with €10B+ in revenue and operations in 61 countries. HQ in Lyon, France. Worked remotely from Brazil serving the European operation.

What I built

  • Supported 12 departments across 5 countries with the enterprise document management platform (Documentum) — serving 150+ enterprise users
  • Customized 8 Java workflows reducing document approval time by 40%
  • Resolved 200+ technical issues monthly across time zones
  • Managed cross-timezone collaboration between Brazil and European headquarters

Enterprise at global scale

This was my first experience working for a multinational European company across multiple time zones and cultures. Managing document workflows for a chemical company with strict regulatory compliance taught me that enterprise systems live and die by their specifications — every approval path, every permission, every edge case must be defined before implementation.

What I learned

Supporting 12 departments in 5 countries with different languages, regulations, and workflows taught me that specification is a universal language. It doesn’t matter if you’re in São Paulo or Lyon — the spec is the contract.

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