Enterprise document management for a €10B+ multinational chemical company. 12 departments, 5 countries, 150+ users, 200+ issues/month.
Enterprise document management, cross-border
12
departments
5
countries
150+
enterprise users
200+
issues/month
The role
Documentum Specialist and Engineer Support at Solvay (via TIVIT): a Belgian
multinational chemical company with €10B+ in revenue and operations in 61
countries, headquartered in Lyon. I worked remotely from Brazil, serving the
European operation.
What I did
Delivered
✓Required:
Supported 12 departments across 5 countriesEnterprise document management (Documentum) for 150+ users.
✓Required:
Customized 8 Java workflowsCut document approval time by 40%.
✓Required:
Resolved 200+ technical issues monthlyAcross time zones, Brazil to European HQ.
✓Required:
Regulatory-grade document flowsEvery approval path, permission, and edge case defined before implementation.
The spec is the contract
Supporting 12 departments across 5 countries with different languages,
regulations, and workflows settled it. The spec is the contract. Time zone is
irrelevant.